Setup Guide for the Athena Weapons Detection System with CEIA OPENGATE

Weapon Detection Product Item Checklist

Please ensure all items are available for the Weapons Detection System installation with CEIA OPENGATE:

1. Controller Tablet and Operator Tablet
2. Power Backup Unit (optional)
3. 20 ft Ethernet cable (if connecting with Ethernet and not cellular)
4. USB-C cable
5. Operator Stand
6. CEIA OPENGATE

Steps to Install

1. Setup the Stands or Mounts

• Unpack and set up for installation.
• Adjust the height preference.

2. Assemble Each Operator and Controller Stand

• Place tablets in the stand at the desired height. Note that the stands have adjustable heights.

3. Install and Configure Each Tablet If Not Already Configured From Warehouse

• Open the WDS App on both the Operator and Controller tablets.
• Go to settings.
• Open Local Operator Communication Settings (on the Controller iPad).
• Open Local Controller Communication (on the Operator iPad).

• Allow only "Allow P2P and Bluetooth and Enable Parallel" Please leave Web Socket connection off unless you have a wifi router"

If it does not detect automatically,

• On the Operator iPad, scan the QR code from the Controller iPad and select "ALL"
  
  

• Ensure cables are inserted fully.
• Connect the Apple-certified power adapter to the power device.

4. Install OPENGATE: (watch video or follow below)

5. Pole Setup and Configuration

• Set up and position poles 32" apart. Airports are 27.5" for reference. 
• Turn on the M Pole switch near the battery at the bottom of the frame. (Switch This side labeled)
• The S Pole power switch is on the opposite side of the handlebar.
• When both poles are On, it takes 60 seconds for them to configure themselves and pair with each other. There should be no moving metals or vibration during this 60-second setup period.
• The poles will have a Green light on the top LEDs. If there are spiraling lights or red lights after this 60-second setup period, consult the manual. Most likely, the poles are not oriented correctly. The “Transit” side of each pole should be facing the other pole’s transit side.
• If they do not turn on, power reset the main pole (pole M) by turning it off and on. Use the Opengate app to troubleshoot if the poles do not configure.
• Once the poles are synced, you can open the Athena Security Weapons Detection System on the tablet.
• Make sure that there is no moving metal within 36” of the OPENGATE. This includes doors and chairs, which could give a false positive. Every time OPENGATE is moved, it must be turned off and back on again to recalibrate.

Organization’s Security Setup

1. Determine your organization’s Goals, Threat Matrix, and Security Operating Procedures. Trained end users are responsible for selecting the proper  IS and SEN for their organization. "Authorized End User" is the official term for those who should be able to edit and change the security level, which is password protected. Check with your Athena representative for the correct access level.
   
   

Athena System Overview

1. Athena Provides Information on How The System Functions - Athena Concealed Weapons Detection Solution Brief.pdf 
   
   

Component Guides

1. CEIA OPENGATE Hardware: Link to hardware guide
2. Athena Control Center link: Link to support
3. Walk-Through Metal Detection / Weapons Detection System App: Download App
4.  CEIA IOS App: Download App
   
   

Space Planning and Layout Design Guide

1. Link to Guide
   
   

Aesthetic Options

1. [Details on aesthetic options]

How to use Athena Support-
Click support on the operator iPad and submit a ticket

Email- support@athena-security.com,

Call-833-928-4362  27/7 Support

Athena Security Help Desk Ticket (website) https://support.athena-security.com/support/home

iPad Spec Sheet