Error: Controller to Operator Communication Error
Cause: There may be issues with user permissions.
Verify User and Station access
Call Support
Turn on TS Mode:
Enable TS mode to begin troubleshooting.Check User Permissions:
Ask Support to Verify that users have the correct permissions and access to the appropriate station.Check Station Access:
Ensure users have access to the correct station and are not assigned to the wrong one.Reset and Test:
After verifying permissions and access, reset the system and check if the issue is resolved.
To reset:
Double Tap the arrow (top left corner, reset operator)
Double Tap the owl (top left corner, reset controller)
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